Activity coding in Dynamics CRM

At a previous job, we had used GoldMine (version 6.7 was where we parted ways) as our CRM system before moving to Dynamics CRM. At the time - maybe it’s still done this way - GoldMine allowed you to code activities with a hierarchy of references, codes and results. We used reference to separate activities either by department or broad functional grouping (e. »

A macros system for Dynamics CRM - part three

In part one of this series, I explained the basic idea behind a macros system for Dynamics CRM and a situation in which you’d want to use it instead of a workflow for process automation. I explained the structure of the macros system and showed the CRM entity form customizations that are required to implement it in part two. »

A macros system for Dynamics CRM - part two

In part one of this series, I explained the basic idea of what a macros system for Dynamics CRM is and a situation in which you’d want to use it instead of a workflow for process automation. In this post I’ll explain the structure of the macros system and show the CRM entity form customizations that will be required to implement it. »

A macros system for Dynamics CRM - part one

Workflows in Dynamics CRM can do a lot, but a significant limitation is that they're asynchronous. If you need to automate server-side code execution and interact with the user at the same time, you're out of luck. This is where you can use something that I call a macros system.This is the first of a three-post series in which I will: »

Content / Images If using the standard file storage, Ghost will upload images to this directory. »